While installing iolo Personal Firewall I receive the message, "You must first uninstall any other antivirus or firewall software before you can install iolo Personal Firewall."
This article applies to:
While installing iolo Personal Firewall you may encounter the following message:
"Installation Cannot Continue.
You must first uninstall any other firewall software before you can install iolo Personal Firewall."
This indicates that iolo Personal Firewall has detected third party antivirus or firewall software installed on your PC and installation has been halted due to possible conflicts. In most cases removing these third party programs from your PC will resolve the issue and allow you to continue installation. If you do not have antivirus or firewall software installed and you believe you have received this message in error, the following process will allow you to bypass this detection screen.
Windows Vista Users
Click Start and enter the command below, including quotes, into the Start Search text field. This quoted portion of the command includes the full default download path and folder location to the ioloFirewall.exe installation file.
"C:\Users\User\AppData\Local\Temp\iolowupd\ioloFirewall.exe" /skipavfwcheck
If you saved the ioloFirewall.exe installation file to a different location, please ensure you correct the file path location. If you are unsure where the file was saved, perform a file search for ioloFirewall.exe and use that file path.
Example: "C:\Documents and Settings\User\Desktop\ioloFirewall.exe" /skipavfwcheck would run the iolo Personal Firewall setup file from your desktop if you had saved it there.
All Other Windows Users
Click Start>Run and enter the command below, including quotes, into the Open: text field. This quoted portion of the command includes the full default download path and folder location to the ioloFirewall.exe installation file.
"C:\Documents and Settings\\Local Settings\Temp\iolowupd\ioloFirewall.exe” /skipavfwcheck
If you saved the ioloFirewall.exe installation file to a different location, please ensure you correct the file path location. If you are unsure where the file was saved, perform a file search for ioloFirewall.exe and use that file path.
Example: "C:\Documents and Settings\User\Desktop\ioloFirewall.exe" /skipavfwcheck would run the iolo Personal Firewall setup file from your desktop if you had saved it there.